Account help
Approved for the beta? Create your account from the newest approval email before opening Register in the app.
Visit account portalJourneyOS support
A smoother path back to your plans.
Quick help for accounts, invitations, passwords, and the limited JourneyOS beta.
Password reset
Request a secure link and choose a fresh password.
Reset passwordBeta access
Share your upcoming trip for manual review as space opens.
Request beta accessContact support
Send a private note to the JourneyOS team.
Contact usFrequently asked
How do I join a trip?
Open the invitation link on the device where JourneyOS is installed, then sign in with the invited email address.
Why didn’t my confirmation email arrive?
Check spam and promotions first. Wait a few minutes before requesting another email so delivery systems have time to catch up.
Can I change the email on my account?
Account email changes are being prepared for a later beta. Contact support if your current address is unavailable.
How do I leave beta feedback?
Use the feedback form and include your app version and device when reporting unexpected behavior.
How do I get beta access?
Submit a beta access request with an upcoming trip. Requests are reviewed manually in small groups, and submitting does not guarantee an invitation.
I was approved. How do I create my account?
Open your newest JourneyOS approval email and tap Create account and continue. Create the account on the website first; we will then send you to TestFlight. Do not begin with Register inside the beta app, because that button does not carry your approval.