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JourneyOS

Account privacy

Delete your JourneyOS account.

Account deletion is completed directly inside JourneyOS through Account settings.

In the JourneyOS app

Follow these steps

  1. 1. Open JourneyOS and go to Account.
  2. 2. Choose Delete Account.
  3. 3. Review what will be removed. If you own a shared trip, choose an eligible member to become its owner.
  4. 4. Enter the requested confirmation and submit.

Processing starts immediately and normally finishes within minutes. If a temporary service issue occurs, JourneyOS may continue retrying.

What deletion does

JourneyOS removes your account, private preferences, private Journey conversations, uploads, and personal content that can be removed without taking other travelers' shared records away.

Shared trip information needed by remaining members may remain with your personal details removed or de-identified. If you own a shared trip, JourneyOS asks you to select another eligible member as owner.

Deleting your JourneyOS account does not cancel an Apple App Store or Google Play subscription. Manage or cancel the subscription through the store where you subscribed.

Read the Privacy PolicyGet account-access help

JourneyOS support can help troubleshoot account access, but account deletion itself must be confirmed inside the app.